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NEXCOM Collections
Your Navy Exchange is committed to providing you excellent service. If you have questions or comments about a letter you received from NEXCOM about returned checks, deductions to your tax refund, or other NEX collections matter, please us. For security reasons, include only the last 4 digits of your Social Security Number, which is needed to identify your account.If you choose to phone us, in CONUS please call 1-800-548-5521 from 0830 to 1600 Eastern time, Monday through Friday except holidays. Or you may write to: NEXCOM, Code FT1/ND3, 3280 Virginia Beach Blvd, Virginia Beach, VA 23452.
Questions or comments regarding a non delinquent Military Star Card account should be addressed to Exchange Credit Central at: 1-800-201-4595
